Please use the following contact information when trying to reach CyberLynk for VOIP hosting questions:
General Tech Support: Anything to do with accessing your phone system, configuration issues, incoming/outgoing phone calls, and client software configuration. support@CyberLynk.net
Billing: Do you have a question about a charge on your bill? Do you need our payment address? billing@CyberLynk.net
PLEASE NOTE: CyberLynk uses a trouble ticketing system to handle the resolution of issues pertaining to our network and related services. It is important that you include complete information with your support E-mails including:
- Account ID (Email address)
- Service, Domain, server, login, or E-mail address that is affected
- A description of the problem or condition
You can access the trouble ticketing system via: https://secure.cyberlynk.net
Online Knowledge base with answers to most questions at: http://secure.cyberlynk.net/knowledgebase.php