Below is the list of the currently supported software for help desk requests. Other software packages may be supported through the help desk, but support will be provided on a best effort basis. Additionally, support for other software packages may be available for an additional fee. Help


Software

  • Adobe Acrobat
  • Safari on Mac
  • Microsoft Outlook
  • Citrix ICA Clients for Windows
  • McAfee/Kaspersky/Avast/AVG/Trend Micro/Webroot
  • Microsoft PowerPoint
  • Firefox Browser
  • Microsoft Access
  • Microsoft Publisher
  • Google Apps for Work
  • Microsoft Excel
  • Microsoft Visio
  • Google Chrome
  • Microsoft Entourage
  • Microsoft Word
  • IBM Lotus Notes Client
  • Microsoft Edge
  • Open Office
  • Internet Explorer
  • Microsoft MapPint
  • Symantec PC Anywhere
  • Mac Mail
  • Microsoft Office 365


Windows desktop and server operating systems that are not EOL (End Of Life) are supported. For more information on where a particular operating system is in the current lifecycle, please visit Microsoft's Windows Lifecycle Fact Sheet.